Privacy Policy

1. Information We Collect

At Ballard Trucking LLC, we collect information to provide and improve our freight brokerage services. The types of information we collect include:

• Personal Information: Name, email address, phone number, and mailing address when you contact us or request a quote.
• Business Information: Company name, USDOT number, MC number, and other business credentials relevant to freight transactions.
• Shipping Information: Pickup and delivery locations, cargo details, and logistics preferences.
• Payment Information: Billing address and payment details necessary to process transactions.
• Website Usage Data: IP address, browser type, pages visited, and time spent on our website through cookies and analytics tools.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide freight brokerage and transportation services
• To communicate with you about shipments, quotes, and service updates
• To process payments and maintain accurate billing records
• To verify carrier credentials and ensure FMCSA compliance
• To improve our website and service offerings
• To comply with legal obligations and regulatory requirements
• To send periodic communications about our services (with your consent)

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Carriers: To facilitate freight transportation, we share relevant shipping details with qualified carriers.
• Service Providers: Third-party vendors who assist in operating our business (payment processors, analytics tools, hosting providers).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmitted through our website
• Secure servers and access controls for stored data
• Regular security assessments and updates
• Limited employee access to personal information on a need-to-know basis

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. For full details, please see our Cookie Policy.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

To exercise these rights, contact us using the information below.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: